MESSAGE ON HOLD
This is why you should offer on hold messages that will answer their FAQs, provide directions to your physical location, and any other information that offers value to your customers’ experience. Modern-day professional voiceovers by Media Group make use of transfers, hold times, and call queues to engage callers in strategic marketing by announcing new services, products, or any upcoming special events and promotions. You may also want to appeal to callers on hold with a nice selection of waiting music of different genres; come to us so we can help you customise on hold music so your customers will feel appreciated.